Limited customer data
Safe4U stores the customer name, mobile number and device IMEI for the active EMI protection workflow.
Safe4U Dealer Management
Account & Data Deletion
Request deletion of a dealer account or a customer record associated with Safe4U. This page can be used without installing or logging in to the app.
Dealer-verified release
After full EMI payment, the customer visits the original dealer, completes verification and receives the NOC.
Deletion within 24 hours
After Release MSM / Deactivate, the record leaves the dealer app and is permanently deleted from the admin system within 24 hours.
Customer record deletion
How the device release and deletion works
Customers do not create or log in to an account in the Safe4U Dealer Management app.
1
Complete all EMIs
All instalments for the financed device must be paid in full.
2
Visit the original dealer
The customer visits the store where the device was purchased and requests an NOC.
3
Dealer releases the record
The dealer opens My Customer List, selects the customer, then uses Action Center → Release MSM / Deactivate.
4
Data is permanently deleted
The customer record is removed from the dealer app, deactivated in the admin panel and permanently deleted within 24 hours.
What is deleted
Customer information covered
- Customer name associated with the financed device record.
- Mobile number stored for customer identification and contact.
- Device IMEI used to associate the financed device with the EMI protection workflow.
Safe4U does not use this process to access or delete personal photos, messages, contacts,
banking data, passwords, OTPs or private files because Safe4U does not collect or access that content.
Dealer account deletion
Delete a Safe4U dealer account
A dealer whose account was created and approved outside the app may use the form below to request deletion of the dealer account and associated profile data. Safe4U will verify account ownership and check for active customer or finance obligations before completing the request.
- Account access is disabled after verification and approval of the deletion request.
- Dealer profile and associated personal information are deleted when active obligations are resolved.
- Records required for fraud prevention, dispute resolution, accounting or applicable law may be retained only for the required period.
Online request
Submit your deletion request
Enter only the last four digits of the IMEI. Never send your complete IMEI, OTP, password, banking details or private device content.